Payment

Payment Policy

Use this guide from Owala to review currency, payment methods, and refunds. This page applies specifically to owalet.shop.

How Owala handles currency and methods
The following currency and methods guidance applies to the Owala storefront at owalet.shop. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Owalet.shop or 7173156756.

Our approach at Owala to currency and methods
The following currency and methods guidance applies to the Owala storefront at owalet.shop. About Credit/Debit Card

Owala: billing checks
Owala publishes this billing checks guidance for customers using owalet.shop. Secure payment information is processed by Shopify and authorized payment providers. Owala does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Details from Owala on refunds and payment help
This refunds and payment help section covers orders and visits through owalet.shop for Owala. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

What Owala customers should know about secure processing
The following secure processing guidance applies to the Owala storefront at owalet.shop. USD is the currency used for all prices and charges. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

Merchant Information
Business name: Owala
Brand name: Owala
Email: Support@Owalet.shop
Phone: 7173156756
Physical address: 17 Chester St, Nashua, New Hampshire, 03064, United States